Effective Date: August 28, 2026. Thank you for shopping at C&M Coastal Creations. We want you to be happy with your purchase. Returns: If you are not satisfied with an item, please contact us within 14 days of receiving your order to arrange a return or exchange. Items must be unused, in their original condition, and in the original packaging. Custom or made-to-order items may not be eligible for return unless defective. Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a reasonable timeframe. Shipping costs are non-refundable unless the return is due to our error. Damaged or Defective Items: If you receive a damaged or defective item, please contact us right away with photos of the issue so we can make it right. Contact Us: If you have questions about this Refund Policy, please reach out to us through the contact information provided on our website.